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Property Companion
  • Home
  • How it works
  • Services
  • About
  • FAQ's
  • Contact
  • Blog

find answers to our most frequently asked questions

Please get in touch if you cannot find an answer to your question.

No. This service does not replace a formal survey.


I provide independent, pre-purchase advice to help you decide whether to proceed. A survey is a technical inspection carried out after a decision has often already been made. My role is to help you gain clarity before committing further time and money.


 Most people get in touch before making an offer or when they’re unsure whether to proceed.


You don’t need to wait for something to feel “wrong” — uncertainty alone is a good reason to seek independent advice.


 Yes. I provide remote property advice across the UK, and can also offer in-person support by arrangement where appropriate. 


No. I have no involvement in the sale and no financial interest in whether you proceed.


My advice is independent, ethical, and focused solely on helping you decide what’s right for you.


That’s absolutely fine.


Many clients come to me specifically to help them decide whether to walk away. Avoiding a poor purchase can save significant cost and stress in the long run.


Yes — particularly so.


First-time buyers often feel pressure to move quickly. This service provides a calm, supportive space to ask questions and understand the implications before committing.


That depends on the level of support you choose.


Typically, this includes:

  • The property listing
     
  • Any documents you already have
     
  • Your specific concerns or questions
     

I’ll guide you on what’s helpful and what isn’t necessary.


Timescales vary, but I aim to respond promptly.


If timing is critical, please mention this when you get in touch and I’ll let you know what’s possible.


Yes. All fees are clearly agreed upfront, with no obligation to proceed.


There are no hidden costs and no pressure to take additional services.


I’ll respond to discuss what support would be most useful for you.


If we decide to proceed, we’ll agree the scope and fee before any work begins. If not, there’s no obligation.


That’s very common. Most people don’t arrive knowing exactly what kind of support they want.


If you’re unsure, the Initial Property Advice Call is usually the best place to start. It gives you space to talk through a specific property and your concerns without committing to anything further.


If something doesn’t quite sit right after a viewing, even if you can’t explain why, the Initial Property Advice Call is often enough to sense-check the decision and understand whether concerns are worth pausing on.


If you’re further along and want a more structured review — particularly around longer-term implications, risks, or suitability — the Pre-Purchase Property Review is likely to be the right fit.


This option is designed for people who want to slow things down properly before committing further time or money.


Yes. Ongoing Decision Support is useful if you’re navigating multiple properties or decisions over a short period and want a consistent, independent perspective as things evolve.


This option offers continuity, rather than trying to fit everything into one conversation.


Not necessarily. The right option depends more on where you are in the decision process than who you are.


First-time buyers often start with an Initial Advice Call.

Downsizers and investors sometimes prefer a Pre-Purchase Review or short-term support.


If you’re unsure, we can talk it through first.


 

That’s absolutely fine.


Support can evolve if it feels helpful, but there’s no expectation to continue beyond what you need. Each service is designed to stand on its own.



Guided by experience across residential property decisions, building considerations, and long-term implications for buyers. 


 Independent, buyer-only advice • No commission • No selling


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